SubKuchh ("we", "us", "our") respects your privacy. This page explains what information we collect when you use our website, how we use it, and the choices you have.

Information We Collect

When you browse our site, place an order, or create an account, we may collect:

• Your name, email address, phone number, and delivery address
• Order details — items purchased, order value, and payment method
• Account information, if you register (email and password, stored securely)
• Basic technical information such as browser type and device, to keep the site working correctly

We do not collect or store your full card/UPI details — payments are processed securely by PhonePe, and we never see or store your payment credentials.

How We Use Your Information

• To process and deliver your orders, and keep you updated on their status
• To respond to questions you send us via the contact form, email, or WhatsApp
• To send order confirmations and, if you've opted in, occasional updates about new products or offers (you can unsubscribe from marketing emails at any time)
• To improve our website and prevent fraud or misuse

Sharing Your Information

We don't sell your personal information. We share the minimum necessary details with: our payment gateway (PhonePe) to process payments, and courier/delivery partners to ship your order to you. These partners are only given what they need to complete their part of the transaction.

Cookies

We use cookies and similar technology (like your browser's local storage) to keep you logged in, remember items in your cart, and understand how our site is used. You can disable cookies in your browser, though parts of the site (like checkout) may not work properly without them.

Your Rights

You can ask us to see, correct, or delete the personal information we hold about you at any time by writing to us at subkuchh.contact@gmail.com. If you have an account, you can also update your details directly from your account page.

Data Security

We take reasonable technical and organisational measures to protect your information, including encrypted password storage and secure payment processing. No method of transmission over the internet is 100% secure, but we work to protect your data at every step we control.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at subkuchh.contact@gmail.com or via our Contact page.